Assertiveness And Influence

Aggressiveness Gets You Nothing! Assertiveness Gets You Powerful Influence! At a recent association board meeting, I observed 3 influence styles on display. One personality tended toward Dominance and her dominance was high enough that it turned into aggressiveness. When she spoke, her voice was

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Keep Employees Psychologically Safe …

… Accept Them As Is “People will forget what you said, forget what you did, but people will never forget how you made them feel.” – Maya Angelou Your employees may be physically safe from harm, but are they psychologically safe? Do your conversations

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We Are Not Powerless In The Face of Uncertainty

Despite years of experience managing a wide range of challenges, nothing has prepared any of us for the circumstances of this moment in time. Without a playbook to reference, you and other leaders around the globe have been rising to the occasion to keep

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Betwixt and Between

How to Align Workers for a Productivity Reboot! Betwixt is an archaic expression. It has survived only because of the phrase “Betwixt and Between.” In our context today, it literally means that some employees are working from home and some are limping back to

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The Jakie Syndrome

Knowing how to set goals, and knowing how to set goals that are reachable but not TOO easy is a skill… Realistic and boundary-stretching goals are best.

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The Lime Wedge Conversation

This picture intrigued me. I noticed the sweetness of the cupcake with piled-high icing conflicting with the bitterness of the lime. I wondered how well they sell and how quickly the lime is discarded by customers. As I contemplated the contrast, a thought wandered

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Unstoppable You!

Every year when it is time to put away the Christmas decorations and start the new year, I wonder what I will achieve in the new year. This year I want to evolve, transform my life. Do you feel the same way? My goal

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