Charismatic Leaders Give Generously

Moving Employees from Minimal Effort to Amazing Contributions

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Catch this free replay of our teleseminar for David Greenberg. 56 minutes of excellent insights, humour and ideas. There are some freebies you can access at the

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Think Solutions, Not Excuses

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] If you want to raise your perceived value to your leadership team and become a person of influence in your organization, think solutions, not excuses. Douglas Ivester,

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The Right Door

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Influence! Everybody wants more of it. People respect you when you have it. Marvelous things occur when it is used properly. You

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Superior Customer Service

Moment of Truth: Skills for Superior Customer Service

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Skills for Superior Customer Service “People expect a certain reaction from a business and when you pleasantly exceed those expectations you’ve somehow

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6 Quick Tips to Build Charisma

6 Quick Tips to Build Charisma

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] “Charisma is the intangible that makes people want to follow you, to be around you, to be influenced by you.” — Roger

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Concentration In Open Office Spaces

Concentration In Open Office Spaces – Does it Exist?

On Wednesday, April 18, The Wall Street Journal (WSJ) published an article titled, Warming Up to the Officeless Office.

The article makes a decisive case from a bottom line profits viewpoint for eliminating personal workspace in favor of open space (basically tables and chairs) where employees work while at the office.

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SHRM Atlanta

Karla at SHRM Atlanta

Karla gives great interviews… If you’re seeking a leadership expert for your next tv or radio show, webinar, teleconference or live conference, consider Karla Brandau. March 22, 2012: Karla was invited to participate in the Annual Atlanta SHRM Conference. In this interview, on AtlantaBusinessRadioX,

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The Charismatic Leader and Employee Autonomy

The Charismatic Leader and Employee Autonomy

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] In my new book, The Gift: Discretionary Effort, I describe five management levers the charismatic leader can use to motivate employees. These five levers effectively replace the stick

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March Madness and Management Choices

March Madness and Management Choices

[et_pb_section admin_label=”section” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”0px|||” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] My husband stood at my office doorway with a childish, almost sheepish but pleading look. It was 8:00 PM at night. “If we left now, we could

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